Tennessee & Kentucky Insurance FAQs

Home, Auto, Tornado, Flood & Business Questions, Answered

Answering your questions about insurance.

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Carriage Hill Insurance & Risk Management is an independent insurance agency serving Tennessee and Kentucky, with offices in Lenoir City, Knoxville, Franklin, Memphis, Cookeville, and Johnson City, Tennessee, and Lexington, Glasgow, and Bowling Green, Kentucky.

Below are clear, direct answers to the questions Tennessee and Kentucky homeowners, drivers, and business owners ask most — about tornado and wind coverage, flood insurance, earthquake and sinkhole risk, roof rules, and how two states with different auto insurance laws handle your policy. As an independent agency, we work with multiple top-rated insurance carriers, so our answers — and our quotes — are built around your needs, not one company’s sales goals.

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FAQ Questions & Answers
Personal Lines

Yes — a standard homeowners policy in Tennessee and Kentucky covers wind damage from tornadoes, including damage to your roof, structure, and belongings, minus your deductible. What it does not cover is flooding that comes with the storm; water that rises from the ground requires a separate flood insurance policy. Because Tennessee and Kentucky sit in one of the most tornado-active regions in the country, check whether your policy has a separate percentage-based wind/hail deductible — many do, and it can be much higher than your standard deductible.

It’s strongly recommended. A standard homeowners policy never covers flood damage, and a significant share of flood claims come from homes outside high-risk zones — Tennessee and Kentucky both have a long history of flash flooding from heavy rain and swollen creeks and rivers, far from any coast. Flood coverage is available through the National Flood Insurance Program (NFIP) and private flood carriers, and there’s typically a 30-day waiting period before a new policy takes effect, so the time to buy is before a storm system is in the forecast.

Tennessee requires liability coverage of at least $25,000 per person and $50,000 per accident for bodily injury, plus $15,000 for property damage — written as 25/50/15. Tennessee is an at-fault state, meaning the driver who causes an accident is responsible for the other party’s injuries and damage. Those state minimums are low: $15,000 in property damage coverage won’t replace most vehicles on the road today, so most drivers are better protected carrying higher limits. Also worth knowing: uninsured motorist coverage is automatically included in every Tennessee auto policy at your liability limits unless you reject it in writing — so check that you haven’t signed it away, because it’s what protects you when the driver who hits you has no insurance of their own.

Kentucky requires liability coverage of at least $25,000 per person and $50,000 per accident for bodily injury, plus $25,000 for property damage — written as 25/50/25 — along with $10,000 of Personal Injury Protection (PIP). Kentucky is a “choice no-fault” state: by default, your own PIP pays your medical bills and lost wages after a crash regardless of who caused it, and your right to sue the at-fault driver is limited unless your injuries pass a legal threshold. Kentucky drivers can instead reject no-fault in writing with the state and keep full rights to sue — a trade-off worth discussing with an agent before you decide, because rejecting it also means giving up PIP.

Premiums in Tennessee and Kentucky are generally lower than in coastal states, but tornado, hail, and severe thunderstorm risk have pushed rates up in recent years. Your exact price depends on your home’s age, roof condition, construction, location, and coverage limits. The most reliable way to control cost is to compare quotes from multiple carriers — which is exactly what an independent agency like Carriage Hill does for you, since we represent several top-rated insurers instead of just one.

A wind/hail deductible is a separate deductible that applies only to damage from wind or hail, instead of your policy’s standard flat deductible. Rather than a fixed dollar amount, it’s often a percentage — commonly 1–2% — of your home’s insured value. So on a home insured for $300,000 with a 1% wind/hail deductible, you’d pay the first $3,000 of storm damage before insurance pays. Many Tennessee and Kentucky homeowners don’t learn they have one until they file a claim, so it’s worth checking your policy before storm season.

No — standard homeowners policies exclude earthquake damage; it requires a separate earthquake policy or an endorsement added to your homeowners policy. That matters in western Tennessee and western Kentucky, which sit in the New Madrid Seismic Zone — the source of some of the strongest earthquakes in U.S. history, centered near Memphis and the Missouri Bootheel. Earthquake coverage is typically affordable in our region relative to the risk, and deductibles are usually a percentage of the home’s insured value.

Partially — and the details matter in Tennessee and Kentucky, where limestone bedrock makes sinkholes a genuine risk. Standard policies usually cover “catastrophic ground cover collapse” only under narrow conditions (the ground visibly collapses, the home is severely damaged, and the home is condemned). Broader sinkhole coverage — for the cracking, settling, and foundation damage that develops before an outright collapse — is available from many carriers as an added endorsement, and Tennessee insurers are required to make sinkhole coverage available. If your home shows stair-step foundation cracks or doors that suddenly won’t close, ask us to review your options.

Roof age and condition are among the biggest factors in Tennessee and Kentucky homeowners insurance, because hail and wind claims are so common here. Many carriers limit coverage, switch older roofs to depreciated (actual cash value) payouts, or decline homes with shingle roofs past roughly 15–20 years. If your roof is older, an independent agency can shop carriers with more flexible guidelines — and replacing a worn roof, or documenting its condition with an inspection, often improves both your options and your premium.

A captive agent works for one insurance company and can only sell that company’s policies. An independent agency like Carriage Hill represents multiple top-rated carriers, so we compare options across companies to find the coverage and price that fit you — and if one carrier raises your rate, we can re-shop your policy without you starting over.

If you own a home, have savings or investments to protect, or have teen drivers, an umbrella policy is worth serious consideration. It adds an extra layer of liability coverage — typically $1 million or more — above your home and auto policies, protecting your assets if you’re found liable in a major accident or lawsuit. It’s one of the most affordable types of coverage per dollar of protection.

Start with a policy review: bundling auto with your homeowners policy, raising deductibles, and making sure you’re getting every discount you qualify for (safe driver, paperless, paid-in-full) all help. Because rates vary widely between carriers, having an independent agency compare multiple companies is often where the biggest savings are. Keeping a clean driving record matters too — tickets and at-fault accidents raise premiums in both states for years.

Standard policies exclude flood damage, earthquake damage, normal wear and tear, and pest damage. Many homeowners are also surprised that slow leaks, sewer or septic backup, and foundation settling are excluded or limited unless specific coverage is added. A quick policy review with a licensed advisor can surface these gaps before a claim does.

Yes — sudden, accidental water damage, like a pipe that freezes and bursts during a cold snap or a failed water heater, is generally covered by a standard homeowners policy, including the damage to your floors, walls, and belongings. The broken pipe itself usually isn’t covered, and neither is damage from slow leaks or neglected maintenance. Water and sewer backup is a separate add-on — one worth having, since it’s one of the most common claims homeowners are surprised to learn isn’t included.

Review your home and auto policies at every renewal, and any time something changes: a new roof, a renovation, a new driver in the household, a marriage, or a major purchase. Renewal is also the right moment to re-shop — rates and carrier appetite shift every year, and the best carrier for you this year may not be next year’s.

Make sure everyone is safe first, then document the damage with photos and video before making temporary repairs — and do make temporary repairs (like tarping a roof) to prevent further damage, keeping your receipts. Report the claim as soon as possible; after a widespread storm, claim volume is extremely high and early filing matters. Don’t throw away damaged items until an adjuster has seen them. Carriage Hill clients can reach us by phone and we’ll walk you through every step.

Commercial Lines

Most small businesses start with four coverages: general liability (injuries and property damage to others), commercial property (your building, equipment, and inventory), workers’ compensation if you have employees, and commercial auto for business vehicles. Depending on what you do, professional liability (errors & omissions), cyber liability, and a commercial umbrella policy round out the protection. Many client contracts and commercial leases require proof of general liability before work can start — Carriage Hill can review what your contracts require and build the package around it.

General liability covers third-party bodily injury, property damage, and personal and advertising injury — for example, a customer injured at your location or damage your work causes to someone else’s property — including legal defense costs. Cost depends on your industry, revenue, payroll, and location; many small businesses pay from a few hundred to a few thousand dollars a year. It’s the coverage most landlords, clients, and contracts require first.

Yes — but the threshold is different in each state. Tennessee requires workers’ comp for employers with five or more employees in most industries — and for construction employers with even one employee. Kentucky requires nearly every employer to carry workers’ comp, including employers with just one employee. Coverage pays medical bills and lost wages for employees injured on the job and protects the business from most employee injury lawsuits. Operating without required coverage can bring state penalties and stop-work orders, so it’s one requirement not to guess on.

A Business Owner’s Policy bundles general liability and commercial property insurance — usually with business interruption coverage included — into a single policy, typically at a lower cost than buying each separately. It’s designed for small and mid-sized businesses like retailers, restaurants, offices, and contractors. A BOP doesn’t include workers’ compensation, professional liability, or commercial auto; those are added alongside it based on what your business needs.

If your business stores customer information, accepts card payments, or runs on email and computers, yes. Cyber liability covers the real costs of a data breach or ransomware attack — forensic investigation, customer notification, legal fees, regulatory fines, and lost income while systems are down. General liability does not cover cyber incidents, and small businesses are frequent targets precisely because their defenses are usually thinner than a large company’s.

A certificate of insurance (COI) is a one-page document that proves your business carries active insurance coverage — landlords, clients, and general contractors routinely require one before you can start work or sign a lease. Your agency issues it, so Carriage Hill clients can request a certificate by phone and it’s typically turned around quickly — often the same business day. If a contract asks for additional insured status or a waiver of subrogation, tell us up front so the certificate is issued correctly the first time.

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